I strive for personal embetterment in all aspects of my life. I am practicing the method of baby-steps in all I am doing in my life at the moment: a little bit every day for everything. Progress gives me confidence and it motivates me as well as people around me.
I am passionate about the field of communication and will follow this road because the finish line awaits me to become a successful event planner. I am a sponge like all young people and I have acquired a small skill set that I'm looking forward to putting it to work and get my hands on new ones in return.
You will notice a hyper person, with a lot of energy to burn, who sometimes instead of making things easier she complicates them to look better. She goes for big instead of small and this is what I am trying to learn: small doesn't mean less ambitious.
Customer Service Representative - level 1 tech
August 2012 - /
Solve technical issues;
Report customer complaints;
Escalate unsolved problems;
Keeping up the indicated KPI of the month;
Team work in the scope of quick solving issues and measuring up to the KPI.