Forward-thinking manager with 3+ year experience in web project and social media management, starting from forming business requirements for web sites, applications & social channels, implementation of digital strategies, working out & optimizing sites structure and ending with usability and user interface development, creating web and social media content, being obsessed with digital media.
July 2013 - /
Internet marketing manager
November 2011 - June 2013
Manage web projects from beginning to end.
Work out and implement digital marketing strategies.
Build and maintain social media activities.
Plan company's promotional activities.
Develop web graphics (web design, images, on line banners etc.).
Create site content (topic articles, press releases, briefs e.g.).
Analyze web sites traffic with help of Google Analytics.
Direct content of corporate web-sites with help of CMS.
Personal assistant to CEO
January 2011 - October 2011
Organized membership in ACA, EBA.
Handled and coordinated participation in conferences.
Managed front-desk receptionists.
Recruited assistants for CEO.
Produced official documents and maintain business correspondence.
Monitored and controlled the fulfillment of tasks and taken decisions.
Head of contact-center in work-out and restructuring division
September 2010 - December 2010
Managed work process on soft collection stage.
Recruited and trained call-operators.
Drafted conversations’ scripts.
Worked out and implemented reports and estimation indexes.
Set requirements and did tests during launching CRM system.
Drafted internal banking documents.
Economist in bad loans department
December 2009 - August 2010
Launched a campaign of restructuring.
Updated debtor’s contact information.
Formed and filled database about default clients constantly.
Negotiated with debtors.
Monitored repayment schedule of debtors.
Banking University of the NBU
January 2008 - January 2009
Lviv Banking Institute of NBU
January 2004 - January 2008
4th Summer School MediaNext on new media
Internews Ukraine & European Journalism Centre, Kyiv, Jul 14-20, 2013
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Mykolas Romeris University
Transparency International Summer School on Integrity, Vilnius Jul 5-9, 2010